Pizza Delivery by Sarpinos
870 N. Roselle Road
Hoffman Estates, IL 60169
Phone: 847-252-7777
Fax: 847-252-7778
Hours of Operation
| Monday: | 10 am - 3 am |
| Tuesday: | 10 am - 3 am |
| Wednesday: | 10 am - 3 am |
| Thursday: | 10 am - 3 am |
| Friday: | 10 am - 3 am |
| Saturday: | 10 am - 3 am |
| Sunday: | 10 am - 3 am |
Owner
8472527777@sarpinos-usa.com
Service Area
Pizza Delivery to: Schaumburg, Hoffman Estates, Roselle, Itasca, Rolling Meadows, Inverness, Streamwood, Hanover Park, Elk Grove
Pizza Delivery to Zip Codes: 60194, 60007, 60005, 60008, 60056, 60195, 60173, 60107, 60193, 60133, 60172, 60157, 60143, 60169
Pizza Delivery to Universities and Hospitals: St. Alexius Medical Center, Argosy University, Roosevelt University, Harper College
Pizza Delivery to Hotels: Extended Stay Hotel
Reviews
Date Of Visit: 2/2/2012
I place a delivery order and the guy on the phone lack any kind of customer service skills. He was rude and not very patient. He keep cutting me off and i felt rushed to place my order. Terrible way to treat someone trying to give you business.
Date Of Visit: 1/25/2012
love tha calzones qnd personal pizzas!
Date Of Visit: 10/30/2011
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Date Of Visit: 9/4/2011
As always, Sarpino's was quick, delicious, and prepared correctly. Thank you!
Date Of Visit: 8/11/2011
fast and friendly service, delicious pizzas and large,
Date Of Visit: 5/2/2011
open late and great food gotta love it
Date Of Visit: 5/31/2011
I ordered from my hotel room two days in a row. In town from San Francisco, and there is no other pizza I've had that compares! Delicious, I wish you had a branch in California!! Thank you!
Date Of Visit: 3/31/2011
Best pizza we have had in a long time. My teen daughter says it was the best cheese pizza she has ever had. We tried your pizza because of the flyer you left in our door. You are now my official pizzaria!!!!
Date Of Visit: 1/15/2011
Your garlic bread is the best
Date Of Visit: 12/6/2010
I'm from New York, was in town and enjoyed a pepperoni/mushroom pizza from this location. The service was incredible. The person who took my order was nice on the phone and the delivery was quick and friendly. I would recommend this location to anyone in town. Thanks
Date Of Visit: 11/6/2010
We moved into the area after being in one neighborhood for 17 years. We like everyone else have limited money for disposal able income therefore when we spend money to order out we want to have a pleasant and satisfying experience.
We have spent the last month trying out different pizzas in the neighborhood and after Saturday night I am so very positive you will never be on our list.
We proceeded to order a pizza online for delivery, as always we don’t agree on a topping so I told him to order cheese and half sausage. I am not sure what he did wrong, the pizza came, and they had not put cheese on the side with the sausage. They also did not send the garlic butter sauce, when we called to say the pizza was wrong he informed us that we ordered wrong. Now we are famous for eating pizza and we spend a lot of money on pizza, we have never had a pizza place tell us it’s your fault to bad, but I will sell you another pizza at 50% off. My husband will never order from there again.
I am in the customer service business and I know that we spend a lot of money to recruit new customers so if I have to sacrifice 5.00 to retain a possibly very good customer, I would not even think about it. You spend how much in marketing is it worth the loss, not just us but everyone at work (200 people in this building) which by the way you occasionally cater to. So send that manager back to school because with these economic times you cannot afford a bad rap.
Yes please publish this.
Sincerely Angie
Date Of Visit: 10/16/2010
I was very satisfied with the food that i got. It tasted amazing and the service there was excellent. They delivered the food fast and no waiting was necessary. I had an amazing experience at the Sarpino's Pizzeria.
Date Of Visit: 10/29/2010
I ordered several pizzas that were all modified for fussy eaters. not only was the manager (chris) who took my oreder friendly and helpful, he made sure I got everything I would need, and I almost forgot to order drinks for everyone until he checked to see if I needed any . Great experience and I will continue to order from them in the future.
Date Of Visit: 10/29/2010
I picked up my order today and received great customer service. The manager on duty was very pleasant. I will order again. Thanks
Date Of Visit: 10/27/2010
I ordered 3 medium pizzas, and received excellent delivery service. A complete pleasure
Date Of Visit: 10/27/2010
Excellent customer service and orders are on time.
Date Of Visit: 10/23/2010
Good pizza and fast service! Will recommend to others.
Date Of Visit: 10/20/2010
Two thumbs up
Date Of Visit: 10/22/2010
Best pizza ever!!!! I am staying at a local hotel and just received my order, everything is perfect! right on time, hot and tasty! 1-10 10 being the best....i give them a 20!!! thanks keep up the good work!
p.S awesome customer service, the lady I talked to was wonderful! =)
Date Of Visit: 10/14/2010
I am staying in a local hotel. My order arrived without cutlery, and without dipping sauces. When I called to complain, they offered to resend the driver with the missing cutlery and sauces. The problem? They are 7 miles away. By the time it gets here, my food is cold.
So I asked for the order to be remade and everything sent at once ... and was told no. I would NEVER order from these people again. Forgetting the stuff is one thing - but poor customer relations is COMPLETELY INEXCUSABLE.
Date Of Visit: 7/18/2010
I was told my order would be delivered to my address within 45 minutes to an hour. As I'm writing this, it's been an hour and ten minutes.
Date Of Visit: 5/27/2010
Our team did not enjoy the pizza.
I realize the pizza was cold by the time I received delivery because of the confusion over entrance to our building, so we may have enjoyed the pizza more if it were still hot.
Date Of Visit: 2/20/2010
We've been ordering from this Sarpino's for 2 years and we've always enjoyed outstanding service and great pizza. The online ordering is very efficient. I've never had an issue with either phone or online orders.
Date Of Visit: 12/17/2009
I like Sarpinos pizzas. Usually I get a good discount using coupons. The pizza and sandwiches are good, but delivery sometimes takes longer than expected. These guys are busy I guess, and weather in winter is awfull. Anyway they open late so it doesn't make difference to me.
Date Of Visit: 12/16/2009
You guys surprised me alot. I was so hungry at 2 am after long flight from Europe. Thanks for packing my stomach with great food.
Date Of Visit: 12/19/2009
We love Sarpinos brand. The guys doing great job. Always fresh food and friendly service. We live in Palatine, IL and only Sarpinos from Hoffman Estates cooking fresh pizzas and sandwiches for us at 3 am.
Date Of Visit: 12/4/2009
Excellent as always, very fast
Date Of Visit: 11/22/2009
First time we ever ordered from your pizzeria. The cheese pizza was very over cooked. The sausage on the other pizza looked like it had been cut by a play-dough toy. And where was the cheese?
Date Of Visit: 11/28/2009
awesome as always
Date Of Visit: 10/24/2009
5 stars for service. 5 stars for food. 5 stars for just pure excellence and an amazing staff!!! thanks!!
Date Of Visit: 9/13/2009
Best Pizza to call especially since last order is at 3am...totally beats driving drunk to nearest place for food when you just been dropped off from party or hosted a party at your house!! I've ordered here at least 4 times in past few times between the 2am-3am timeframe.
Date Of Visit: 10/4/2009
Great food, great service, clean restaurant! the only thing i dont like is for dine in, there's not proper utensils. its a great place but i think there should be better cups, plates and silverware. love the food!
Date Of Visit: 9/24/2009
amazing pizza!!! you guys are 100000% better than papa johns ! i used to be their customer but someone put menus in my mailbox and i thought, what the heck? why not? i'm hooked! nice job guys!
Date Of Visit: 8/22/2009
the calzonchicks are freaking phenomenal!
Date Of Visit: 8/16/2009
i can honestly say that the food is amazing !! i had the pepperoni calzone and i swear to you it had the most amazing taste i have ever experienced from any restaurant let alone pizza place . it was beyond fantastic . i highly recomend it . the same is to be said about the pizza . amazing
Date Of Visit: 8/18/2009
thank you guys! pizza was awesome and delivery was quick! you rock!
Date Of Visit: 8/10/2009
I forgot to write my first time i order,but i just want to let you know how great the food on both of my was. FRESH TASTING
Thank You
Date Of Visit: 7/5/2009
great food and staff. we will return! Thanks Sarpinos
Date Of Visit: 6/28/2009
Food was wonderfully prepared. Delivery was unexpectedly quick.
Date Of Visit: 6/21/2009
Fantastic pizza is just the tip of the iceberg, sauces that compliment every thing and amzing salads
Date Of Visit: 6/16/2009
The only place weve been ordering from for the past 2 years now! Sarpinos Schaumburg really does it right! My family and I love the Specialty Pizza's we can choose from! Always cooked to perfection and fast delivery! Sarpinos has a customer for life! Thanks guys! Keep up the good work!
Date Of Visit: 5/12/2009
I`ve been ordering for months and never had a problem, they are fast, professional and their pizzas are very good with excellent deals and coupons.
Sarpino's customer review policy
We receive positive and - unbelievable, but true – negative – feedback from our customers. We publish, with customer permission, all feedback and reviews on our web site. If the negative feedback is resolved to customer satisfaction, we take it off our web site, but we still let you know that we had it – we publish the total number of all reviews.
Reviews Summary:
- Positive reviews: 41
- Negative resolved reviews: 32
- Negative unresolved reviews: 6
- Total customer reviews: 79