Bad experience
First of all, your web site is VERY frustrating, because you do not show prices. When several people are ordering for a business (Our business often orders several pizzas for a group), it makes it very difficult when nobody can tell how much it's going to cost.
Your phone order taker was EXCELLENT, your delivery person was EXCELLENT
Your pizza was the some of the most horrible SLOP I've ever eaten. I would expect this type of food from a low budget place, but you charge an arm and a leg for your food. Your crust is rubbery, you are very skimpy with ingredients, some of them I can't even detect! This was one of the worst pizzas I've ever had. It reminds me of one of those all you can eat pizza places that costs like $5.00 for all you can eat. I would expect some good, cheese, and a lot more of it than was there, and a generous amount of ingredients for the amount you charge. I would also expect the pizza to be somewhat warm when it arrives. Perhaps you could keep it warm and then transport it in thermal containers? I'm not sure how you do these things, but YOU'RE the pizza guys, not me. Your customer service is VERY GOOD. It's your food that is absolutely horrible. I spent $30 on pizza and $5 on the tip and could have actually eaten at a nice restaraunt for that kind of money. If anyone at this office ever wants to order from Sarpino's again, I'm going to tell them to leave me out of the deal. I can't remember when I had such a lousy pizza. I hope this doesn't hurt your feelings, but I can't imagine anyone ever ordering from you a second time!
Bad experience
They made both of my orders wrong, I immediatly called to have the situation resolved.. Two hours later, we still don't have our pasta.
Bad experience
I always order a calzone with can bacon, bl olives and pineapple. I ask for it to be cooked well done. The last two times that i have ordered I have gotten just absolutely gooey-doughy mess delivered. I have had my extra blue cheese left off my order that ive paid for. The order on 12-4-12, i got the blue cheese that i asked for but the cups were 1/4 full. The man that delivered seemed perturbed that he had been standing outside waiting for someone to open the door and stated he called me twice. I got back to my desk and NO phone calls?? The last two orders have left me not wanting to order again and our office does order quite frequently from you. My co workers saw what was delivered yesterday and stated i should of called and complained yesterday. I was simply to busy and unable to place the call. It seems that orders are being rushed and things are left off and made in a hurry. I do not think i will be ordering again.
Good experience
Best pizza in town. Great delivery.
Friendly through the whole process.
Good experience
Wow! I'm a 20 year old male taking care of a client with a disability. He offered sarpino's and I thought, just another calzone from a pizza place. After taking that first bite, I was literally amazed on how different it tasted. Something about it makes it different yet better from the regular calzones. Great great job on this guys. Domino's, pizza hut, and gambino's: step aside and make way for the number one pizzeria in town. Is say they're better than just number one but that's 0 and doesn't sound as good lol thank you for making my pizza love at first bite!
Good experience
I love Sarpino's pizza and calzones. The order process is so easy and I really enjoy the text message updates. Because I get the updates it's frustrating ordering from any other place since I just place and order and then don't know anything until it shows at my door. Thanks Sarpino's!
Good experience
I CALLED IN FOR MY "F R E E" medium pizza yesterday!!! It was BEAUTIFUL! It was hot when I'd gotten there in about 12 minutes & the ride home was a salivating!!! My spoiled & rescued dog....and i both thank you all(!!) For the trading in of my 6 receipts, for an exceptional pizza (chicken & pineapple!!!) & WOW !!!! You guys have a sweet deal of a deal!!!!!!!! Its taste couldnt of been better too~ πππTHANKS AGAIN
Good experience
We order delivery from you guys every Sunday and it's always awesome! You're our most favorite pizza place in town. :)
Good experience
This was my 4th order & WOW!!! The pizza was excellent! The delivery time was very fast! The driver deserved the "fat" tip for his kindness & manners!!! THANK YOU, Jeffrey:)
Good experience
I addressed my pizza seperately & my neighbor's Specialty Hawaiian Pizza wa great! Our driver got here super quick, was very nice, & got a huge tip to show our appreciation!!! The ingredients were super fresh & hot!!!! Thanks~ π
Good experience
They other day i ordered the lunch special & got pan crust when i had politely asked for THIN (in the special instructions box! That was my 1st time ordering from Sarpinos Pizzeria & after reading the store's comments & experience the day before....was a little hesitant! TODAY, a neighbor & I shared the "Sarpino's Sampler!" Everything was wonderful with the fresh ingredients, super fast delivery, very nice & polite driver, & 2 hot pizzas!!! So I just wanted to say "THANK YOU!" (for getting right & not embarrassing me in front of my neighbor!) I look forward to my next order! With the incorrect crust on my 1st order, I wouldn't of had minded so much, but I just had a tooth pulled a week+ before that!!! The pan crust made it harder & longer to chew.... I never got any response to my feedback about it & was a little disappointed about that! Oh well! Like i mentioned, I'm glad i gave them a 2nd chance!!! Thank you~ :)
Good experience
They other day i ordered the lunch special & got pan crust when i had politely asked for THIN (in the special instructions box! That was my 1st time ordering from Sarpinos Pizzeria & after reading the store's comments & experience the day before....was a little hesitant! TODAY, a neighbor & I shared the "Sarpino's Sampler!" Everything was wonderful with the fresh ingredients, super fast delivery, very nice & polite driver, & 2 hot pizzas!!! So I just wanted to say "THANK YOU!" (for getting right & not embarrassing me in front of my neighbor!) I look forward to my next order! With the incorrect crust on my 1st order, I wouldn't of had minded so much, but I just had a tooth pulled a week+ before that!!! The pan crust made it harder & longer to chew.... I never got any response to my feedback about it & was a little disappointed about that! Oh well! Like i mentioned, I'm glad i gave them a 2nd chance!!! Thank you~ :)
Good experience
They other day i ordered the lunch special & got pan crust when i had politely asked for THIN (in the special instructions box! That was my 1st time ordering from Sarpinos Pizzeria & after reading the store's comments & experience the day before....was a little hesitant! TODAY, a neighbor & I shared the "Sarpino's Sampler!" Everything was wonderful with the fresh ingredients, super fast delivery, very nice & polite driver, & 2 hot pizzas!!! So I just wanted to say "THANK YOU!" (for getting right & not embarrassing me in front of my neighbor!) I look forward to my next order! With the incorrect crust on my 1st order, I wouldn't of had minded so much, but I just had a tooth pulled a week+ before that!!! The pan crust made it harder & longer to chew.... I never got any response to my feedback about it & was a little disappointed about that! Oh well! Like i mentioned, I'm glad i gave them a 2nd chance!!! Thank you~ :)
Good experience
Every time I order online for delivery, it is always hot and delicious.
Good experience
This is the first time we ordered
and were pleased with the quality & service in delivery.
We'll see you again. Thanks. Rita
Good experience
My first time eating Sarpino's was today, I had a Taco pizza.
IT WAS AMAZING!!!!!!!!!!!!
Good experience
Great fpod and service
Good experience
This place is a very well kept secret! I have been coming here for pizza for about 4-6 months, and it competes for being the best I have found in the KC area. The owners and staff are terrific! They make you feel special and want to visit again. Very enjoyable experience!
Good experience
Sarpino's lives up to there guarantee,after having a issue with my delivery order(which arrived on time as promised).they re-made my order and re-delivered again on time as promised and to the quality they guarantee we were very impressed with there customer service and satisfaction and will become a regular customer.
Good experience
OMG!!!!!
This is the BEST delivery/first time visit I have had in the history of man kind!!!!
I called and placed my order and the man on the phone was very helpful. Called back to give additional instructions to help find my place and he lady that answered the phone was awesome!
The delivery guy brought my food right up to my door!!! AWESOME!
I can not put into words how pleased I am!
You guys are putting Pizza Hut to shame (never fails to royally mess up my order, or not deliver it at all).
I had a calzone-Awesome
Salad- Awesome
Spaghetti-Okay
I was sick and you guys made me feel better simply by doing a good job. You will definitely get my reference.
ROCK ON!!!
Good experience
This Sarpino's Never Disap0ints!!! Their customer service is awesome and our pizza's are always hot and delicious! Way to go 95th and Mission Sarpino's You got it going on!
Good experience
The 2 favorite orders for me and my wife are: 1) Double Baked Lasagne, & Green Salads; and 2) Italian Sandwiches, on Panini Bread, with Basil Pesto. These are very tasty selections, & nicely affordable with online ordering discount. Im thankful to have this new restaurant in our neighborhood.
Good experience
Delicious, fast delivery and a great menu! I ordered it for my son while he was watching the PGA Championship @ 4:00 in the afternoon. Two thumbs up!
Good experience
Great Food, Fast Delivery!! Our office will be ordering again. Thanks!!!
PS - wish someone would open up a store in Raymore MO - Hint Hint :)
Alicia
Good experience
awesome, great pizza great staff
Good experience
We recently received a flyer in the mail for Sarpino's Pizzeria and decided to give you a try. WOW! The online ordering was super easy, the prices were affordable and when the food arrived I was met with a really personable driver who was professional, informative and prompt! The food was just delicious! Hot, fresh, and absolutely delicious! THIS is what Italian food SHOULD be! The salad was cold, crisp and well made, with just the right amount of ingredients that WE chose. Additional dressing was included! Breadsticks were fresh, hot, crisp and filling. Marinara sauce was included with the breadsticks and you can tell by the taste and texture that you are eating some of the best sauce you've ever had! We tried the meatballs with the Lasagna/meat sauce and it was just incredible. All portions were more than enough for us and we barely had room to finish off a slice of the cheesecake that was drizzled with chocolate sauce. Sarpino's is definitely going to give ALL other Pizzerias a run for their money because they are absolutely doing it right! Thank you for a delicious dinner, we will most definitely share our experience via Facebook and with our friends, recommending this great new restaurant in town to everyone we know! Already looking forward to our next order! Thank you!
Good experience
I really like the food ,very good pizza and calzones. good price and very good service.
everyone should give it a try.
Good experience
I really like their pizza,largest selection of gourmet pizza .
fast and friendly service.
(Basiliko Pizza)
Good experience
SARPINO LEAWOOD has the best pizza's ,I ever had.large selection of gourmet pizza's
very-very good food, frienly service.
Good experience
exceptional food, good service in ranchmart center.
fresh gourmet pizza on order
Good experience
very happy to great pizza place in our neighbourhood,great food and great service .
pesto veggie
Good experience
The best pizza I ever had.great food and very good people and free delivery=check out
Good experience
Great pizza! Great customer service!
Good experience
I had the pleasure of trying your delicious Canadian classic a few months ago during my Christmas travels.
My only question is why on earth you guys don't have a pizzaria in Florida (more specifically Tampa)? I would love to be able to enjoy your delicious specialty pies on a weekly basis, if not for the fact that you don't seem to have a location in my area of indeed in the state!
But a man can dream can't he?
Reviews