Good experience
Born & raised in Chicago & you can't tell me jack about a good pizza bc I KNOW WHAT THE BEST IS. I ordered a Roma Pizza w/extra cheese, baked spaghetti, hot wings...it's all the BOOOOMB! Dang this pizza has some fresh yummy toppings and the crust is not like Chi or NYC but It's Awesome. I will get the wings baked twice next time bc I like that kind of crunchy but I'm a believer! Fresh & fab food. Even the delivery guy looked good.
Good experience
I find it amazing how I only recently discovered Sarpino's. This is must be a well kept secret as I've turned other people onto Sarpino's and they are always pleasantly surprised. Sarpino's truly blows all other pizza joints away in humiliation - and open late too? With the extensive menu it's an easy choice to never order from anyone else as long as there's a choice. Thanks guys.
Bad experience
I rarely write negative reviews for food places but I have to say that I am amazed that this Sarpinos is still in business. My co-workers and I order food at night and it seems that the quality of food goes down tremendously. I can understand that not every order is going to be perfect but what makes it worse is that the employees don't care and the manager at night seems to feel the same. If I don't do my job and make those I serve happy, well guess what, I get let go! I'm so tired of dealing with this store that I purposely...PURPOSELY order from the leawood store as they make the food right and I have no issues with them. Just to give an example of what type of problems I run into with this store, I have had my order left on the doorstep of my place of work with no notification, apparently they tried to give us a call and couldn't get through (not the first time this has happened with this store) and unfortunately there was a breakdown in communication and we did not get the phone call. Instead of showing a little customer service, I am meet with negative attitude not only from the driver but the manager! I don't know what you people have got to do to get this store to realize that there is a problem but I hope you can find a solution, and I have multiple co-workers who can atest to the problems they have had with this store.
Bad experience
I have been a customer of Sarpinos Pizza for a few years now and I've never had any complaint until tonight. I tried to place an order to an address that has all of a sudden become out of the delivery range. The reason I am deeply upset about this is because the last two times I ordered from the Overland Park location I gave them the same address and they still delivered my orders. The manager Josh said that the only reason I got those two orders before is because they were having a slow night and had the time to drive one mile out of the delivery range. If that is the case then they should not refuse to serve a paying customer just because they are having a "busy" night. This is completely unacceptable and I am so disatisfied with this occurence that I don't even feel like returning to Sarpinos. I also told Josh that I would not return as a customer and he said, "That is fine." That is completely unproffessional and I want to let the corporate office aware of this happening to me.
Good experience
My husband and I order food from here all of the time. It is hands down our favorite pizza place!
Bad experience
I ordered a pizza online. I waited the 45-60 minutes as directed via email. I called store after 70 minutes only to find out I am outside delivery area. I talked to manager and he says I was called. I have no voice mail and no missed calls? I am 8 miles away from Overland Park location. How small is delivery area. There was no apology, no offer to make amends, and I was never told his name. I would not have ordered pizza if I had known I was out of delivery area. I will not be purchasing pizza, nor will I have anything good to say regarding this experience. Bad service, bad product (as far as I know), poor execution.
Good experience
The pizza I ordered was perfect and delicious. The delivery was fast, the staff was pleasant and helpful. I had one small issue ordering online, the store coupons advertized had three different prices on them, and the online system charged me two dollars more than it should have, but a quick call to the store after my order, and the manager took one look and agreed, he corrected my total, and everything else was great! I will definitely order again, and will recommend friends to do so as well.
Bad experience
I received the wrong pizza in spoke with the manager who was rude, I got the wrong kind of pizza and if you repeat business. the way your manager just treated me on the phone is not the way to get it.
Good experience
I noticed that the negative comments made about Sarpino's are almost ALL about the delivery process. None of them said the pizza or products were bad, just that they had delivery or payment or tip issues. I don't think that anyone with human taste buds can complain about your products as they are FABULOUS. There, I've said all I want and need to say about that. We are HOOKED on Sarpino's now.
Good experience
Best pizza and Tirimisu we've EVER had. Fresh-made crust, great toppings, just the right spices and flavorings and we will definitely be back - a LOT! Thanks for opening the best place to get pizza ever. Now we can't wait to try everything on their menu!!!
Good experience
Love the pizza's - something different. Our new family favorite!
Good experience
I got my food tonight and it was delish! hot- absolutely perfect. I swear the cheese tortelini is an addicion- a not heathy every day addiction but so great no less lol.
Bad experience
ckaimed they were out of the ingrediants needed to make my pizza and then i ordered a diff one which was cold when i got it.
Good experience
thanks for being open on christmas robbie
Good experience
This was my first experience with Sarpino's. I am extremely impressed. I ordered the Mexicana pizza and fell in love. Your customer service was very impressive. I really like the text/e-mail service letting me know the progress of my order. Your delivery guy was also super nice.
Thank you for a great experience. I will be a repeat customer for sure!
Good experience
I recently had Sarpino's as a company event (company purchased several pizzas for our team). I was 100% satisfied. The pizza quality was superb, the ingredients fresh, and the taste was amazing. I decided to order pizza tonight for dinner - My wife and daughter are very specific with the pizza they like (Chicken, black olives, mushroom, green peppers, onions. Every. Single. Time.) I went to order this pizza through Sarpino's (typically we use pizza hut) but was totally floored by the price. This specific pizza would have been near $30 for a large, when it's only around $15 at pizza hut (including delivery charge).
While I was completely sold by your taste, your price ultimately killed that order. I wish I could begin ordering pizzas through Sarpino's exclusively, even at a slight increase in price, but unfortunately, paying double for the exact same ingredients just won't work for me.
Good experience
Great service. I live in a new development and ordered very late. Delivery still found his way here. Highly satisfied. Great pizza. Great service.
Good experience
Absolutely perfect! Busy Friday night and it still didn't take too long for the delivery. Pizza was hot and fresh and delivery driver was great as usual. I recommend these guys to everyone I know
Good experience
I ordered 5 pizzas for my son's 2nd birthday party. I asked them to take extra special care and also write the type of pizza on the box. They did everything perfect. I placed the order online the night before to be delievered at 5pm. I called at 4pm to check to make sure my order went in and they knew exactly who I was. It arrived right on time and the delivery guy was nice enough to bring it inside and lay it out for me. Awesome service and all five pizzas tasted great. I'm very pleased and I'm glad I chose Sarpino's instead of the other big name brands.
Good experience
Don't know what store some of these folks are reporting on, we have been ordering from Overland Park store for a couple of years and have had nothing but EXCELLENT service, always on time for home delivery and always the best pizza in town. I don't think you can get any better pizza or service than from this location.
Good experience
This place is awesome. They always take care of me. Keep it up!
Good experience
I eat Sarpino's at least twice a week. I can't get enough. I applied for a job as a door hanger for the Overland Park store. They said they are not needing any door hangers right now, but yet the job is listed as a need currently. I'd love to have that job.
Good experience
We love your pizza! You are so much better than your competitors. The puzza is fully cooked, the toppings are plentiful and the taste is fantastic! Always arrives hot, too. Great service and great food!
Good experience
The veggie pesto pizza was awesome...but I cannot find your nutritional information anywhere. You need to publish that info.
Good experience
I absolutely love SARPINOS!!!!
Amazing pasta dishes, toasted ravioli, and pizzas!
If I had the extra money I would eat there every day!! :)
Good experience
Incredible pie.
Good experience
Sarpino's is the best!
Good experience
I just love Sarpino's pizza
Good experience
I always love ordering from Sarpino's. The pizza is always delicious and deliver is fast!! You guys are the best, keep doing what you're doing!!
Good experience
Always enjoy Sarpino's! I have tried many varieties and found each to be delicious.
Good experience
I have never had one bad experience with Sarpinos, nor a meal I didn't like. It is THE BEST service and great food. I highly recommend them for a single meal, or large meals!!!!
Good experience
Best pizza EVER! Love the fact that Sarpino's has a far reaching delivery footprint also.
The guy that wrote the review on 4/8/2012 must be an idiot. He's obviously never made pizza dough, especially while wearing gloves. Maybe he should stop to realize that the dough goes in the oven and any bacteria that would be on the dough (including incidental bacteria) is killed by the heat.
Love Sarpino's. Hope to see more in KC!
Good experience
I know this is quite late for putting on the website, but I will never ever forget our experience with Sarpino's! May 9th, 2009 was my wedding day and by the end of the night my husband and I were exhausted and starving as we didn't get to eat at our own reception. We got to our hotel and found an advertisment for Sarpino's that they deliver late at night, so we ordered pizza at 1:00 am! Absolutely the best pizza we've ever had and absolutely fantastic! We went back on our 1st and 2nd wedding anniversary and as our 3rd is approaching we're going to go back again, but this time we'll head to Westport! Thank you for making a wonderful memory for us!
Good experience
Great hot pizza. Hot is the key word so many times with other companies my pizza has been warm at best. Great is the other key word. Just the right amount of cheese. Some place pile on cheese t0 cover bad pizza. Great experience. I can't wait for the next pizza night.
Good experience
Pizza was delicious. However, I cant seem to find the nutrition facts for what I just consumed. I had two slices from a 10 inch greek pizza. Is there any way for me to obtain nutritional information for this? I would greatly appreciate it!
Good experience
Love the pizza. We are regular customers.
Would Sarpino's be interested in donating a pizza party for 20 to the non profit I work for- First Downs for Down Syndrome in KS? We are trying to have a pizza party donated to make it a really unique auction item. The other piece is that the pizza party will be with Ryan Succop, Chiefs kicker.
Good experience
I travel a lot and I love finding good Italian that delivers. I ordered a meatball calzone and it was AMAZING. The sauce, the meatballs, everything about it was perfect. I didn't think it could get any better, until I tried the cheesecake. Bravo, Scarpino's, bravo.
Good experience
Sarpino's is the BEST pizza. We order about 4X's a month.
Good experience
Love the pizza! There were a few problems initially due to having too much sauce on the pizza, but it was always taken care of immediately. The lasagne is wonderful, as is the spinach salad. Oh, and the cheesecake is better than the tiramasu, but that's likely because I don't really care for it. Best pizza ever!
Good experience
The best! Delivered fast, and the hand tossed pizzas were fresh and hot and very hearty with all the cheeses and toppings. Sarpinos is my new favorite wirh no reason to go anywhere else. Thank you!
Good experience
Lover the calzones
Good experience
Great service and excellent pizza! Love the online ordering...very quick and easy!
Good experience
great pizza, delivery late, taco pizza
Good experience
love the pizza! service is great but only problem is that my only option is to go to the store and get my order you guys need another store around 75th street!!
Good experience
In just a few short weeks, Sarpino's has gone from a pizza joint we'd never heard of to our favorite place. The pizza and calzones are delicious, the hours convenient since we both work late, and the prices just can't be beat. We haven't had a speck of trouble from Sarpino's and no drop in quality either. Delivery takes a bit, but we are almost outside of their delivery range and don't mind the wait--the food arrives fresh and hot and that's all that matters. Sarpino's is pretty much the only place we'll be ordering from for now on.
Good experience
The best pizza! Fast delivery, excellent!
Good experience
I live in New Jersey and came to Kansas for vacation, this is the best pizza I have ever tasted.
Good experience
Great service, great pizza, good value...
Good experience
Excellent as usual! I have ordered Sarpinos about 5 times, and each and every time, it has been terrific! The price is very competitive with the "chain" style pizzas ie: Pizza Hut, Papa Johns, etc. Great Job!
Good experience
Hi,
Can you tell me where I can get nutrition info for your menu?
Thank you,
Good experience
This was my first time ordering from Sarpino's and the pizza is excellent. Read the bad reviews and almost didn't try it but I'm glad that I did. The delivery guy was nice but it did take awhile for the pizza to come. Only other complaint I have is that they forgot my free soda haha. Otherwise I am happy. Open late, free delivery, pizza tastes good. I will be ordering again
Good experience
This was the first time i had tried Sarpinos and it was amazing the choices for toppings were limtless the delivery was faster than any other place I've ordered from the people were nice and helped me figure out what I wanted...I won't be ordering pizza from anywhere else but Sarpinos from now on
Good experience
I used to eat Sarpino's Pizza weekly while a student at JCCC. It has been too long - I drove 30 miles today just to have their fantastic pepperoni pizza. The VERY BEST tasting pizza in my 32 years of eating pizza in KC - second to none! Delicious!
Good experience
Best Pizza I've ever had. Love this place.
Good experience
OMG!!! this was an OUTstanding late night dinner. My fiance and i got a large pizza with onions, sausage, fresh basil and sun dried tomatoes. All we can say is that it was.... A party in our mouth and we can't wait to order more soon. If pizza was a food group i'd eat it everyday. Thanks for making our week our day our night AMAZING. We love you
Good experience
I can testify about any other location but I absolutely love this one. The staff are usually friendly and they often give random discounts. I love the fact that I can order pizza so late at night and get free delivery! Keep it up!
Good experience
We got a flyer in the mail for Sarpinos and we are always looking for a new place to try out, so we decided to try it. We fell in love!! We are absolutely hooked and have to order at least once a week. Sadly, we just moved to a new place about a mile outside of the delivery zone and will miss all the wonderfully fresh and exciting toppings that only Sarpino's offers.
Good experience
This was our first visit and I was certainly very satisfied! The pizzas were great and the calzone was amazing. The staff was very helpful and eager to please. Best pizza in JOCO!
Good experience
Absolutely, the best pizza anywhere!!!!! Everything about it is awesome....crust, cheese, toppings, etc.! The best desserts too!!!
Good experience
loved the pizza wished you had more locations in ks!
Good experience
Received a flyer in the mail & thought we'd give it a try. So glad we did. Pizza is excellent. Great customer service. The bar has been raised by Sarpino's & no one else comes close to it. Will look forward to more locations.
Good experience
I absolutely love your pizza and your commitment to a positive customer experience is amazing! I'm moving out of state next week and I will greatly miss Sarpino's!
Good experience
I was in KC the other day and my buddy told me about sarpinos. the pizza was so good i creamed my jeans like 8 times. thats never happened before!
Good experience
I wasn't completely pleased with my first Sarpinos order, but I've since ordered from them three times in the last week. The pizza is awesome! After my first review I received a personal response and was blown away by their commitment to a positive customer experience. I'll definitely continue ordering from Sarpinos!
Good experience
Everything was great! ^_^ always quick to deliver.
Good experience
We order Sarpino's Pizza at work and it was some of the best pizza I've had.
Good experience
Hello...we tried your pizza for the first time today and enjoyed it. I just wanted to give feedback regarding some typos on your menu/mailer from this location. One the front, the word minimum is spelled incorrectly, as well as on the back, the word corporate is missing a letter......just thought you might want to correct these prior to your next printing....keep up the good work. Derek
Good experience
very fast delivery,always hot and fresh
Good experience
The Midnight Express pizza is unique and delicious! The ingredients and high quality and fresh. The prices are good and I love that you can order online and get a 10% dicount. You've got a new loyal customer!
Good experience
This place is great! I order here regularly. They have the fastest delivery, and my order is always accurate, not to mention DELICIOUS!!
Good experience
This was the first time we'd tried this place, but all I can say is it was absolute deliciousness! He had a pizza and I ordered a sandwich and both were fantastic! We will definitely ordering from here again.
Good experience
Good service at 1am. Good Pizza.
Good experience
I love Sarpino's, from the taste & freshness of their pizza's to the quick delivery. I haven't ordered pizzas from anywhere else in 2 yrs. I love that they have a wide variety of toppings as well as dipping sauces!!
Good experience
We have enjoyed your variety of pizza as well as the taste itself. Keep up the good job!
Craig
Good experience
We ordered the chicken alfredo specialty and a one topping sausage; it was the best pizza I have ever had and got rave reviews from my entire family.
Good experience
Love the ease of the online ordering. Love the food!... Wish the menu/description of food with pictures was the same after I log in to order.
Good experience
Our first Sarpino's experience! The online ordering was user friendly (alhthough I apparently overlooked the 10% off coupon, which the store was kind enough to give me credit for anyhow!). The pizza was excellent - ingredients were plentiful and very fresh. The crust could have been just a little crispier, but overall the texture and taste were very good. We will certainly be returning to this pizzeria.
Good experience
I was really excited to see a Sarpino's in Overland Park after moving here from downtown Chicago. The pizza I've had from Sarpino's is always great, and I love that the store stays open late. What really sets you apart, though, is your online ordering. I've tried ordering online from several different pizza chains and the process is always horrible! Sarpino's is the only website that makes ordering easy, logical, and quick. I always know that my order is going to be received and that it will be processed properly. Thanks for putting the money and effort into creating a great online presence.
Good experience
Your pizza was hot and full of flavor way better than Pizza Hut which I will not be eating anymore since I"ve had your pizza.
Thanks for the ggod pizza.
Good experience
This has got to be the BEST pizza I ever had...PERIOD!! I ordered the half n half of the Classico Italiano/New York Deli and loved it. The delivery was quick and to make it even better, it was FREE! ( NO MINIMUM PURCHASE FOR DELIVERY EITHER).Now I have to try all the other kinds of Pizzas they have. Thank you for putting that little menu on my door...I would never have found out what I've been missing all this years! Was a little higher than all those other guys, but for the quality of Pizza I got, they can ALL kiss my u know wat. Thank you Sarpinos n keep up the good work.
Very satisfied customer.
Good experience
We LOVE Sarpino's! It's always fresh, hot, and delicious...the crust is awesome!!! It certainly doesn't taste like big chain pizza. The staff are always very nice on the phone & during delivery.
Good experience
I love Sarpino's Pizzeria!! I love that you guys are open really late. I work or go to school most nights, so when I don't feel like cooking I know you guys are!!!
Good experience
We responded to a direct mail menu in 6/09. We like the following pizzas very much: Santa Fe Chicken, Spinach Special and Tuscany.
Good experience
great food!!!!excellent & fast delivery!!!!
Good experience
Wonderful food and serivce!
Good experience
I absolutely love love love this pizza! Definitely the best! I'm ont a big pizza person but I can't get enough! I've tried so many different kinds and I have yet to taste one I don't like! The delivery is always fast, my pizza is always hot...I couldn't ask for more. Kudos to Sarpino's!
Good experience
great pizza!
Good experience
WOW! Finally a pizza that tastes like the real thing I grew up with in Rhode Island. There were so many veggies on our pizza, one piece filled you up. On top of that my son didn'tstop raving about the taste for the next hour after it was delivered. Our family is now a Sarpino's customer.
Kevin W Flanagan
Good experience
Finally a delicious pizza, a terrific assortment of vegatables to choose from, prompt delivery, intelligent order taken by phone and polite too. Our stomachs are smiling and looking for more.
Good experience
I did a walk in carryout at lunchtime today and ordered a Meatball pizza to go. REALLY REALLY excellent pizza! Thank you so much! since your helpful counterperson told me you all deliver i'm so happy that you are in the neighborhood!
Thanks again! Michelle G.
Good experience
We received a flyer in our mail y/day and decided to try it. FANTASTIC taste, ingredients, delivery and fresh. We will definitely be spreading the word. Can't wait to order again!
Good experience
First time customer, we ordered online for delivery, it came fast, was hot and tasted good. Love that you have free delivery! Thanks.
Margo Shaw