Extra peperoncini on the side with garlic butter sauce please
The delivery person failed to deliver half of my order. When he arrived I asked where the rest of my order was. He made me feel like it was my fault your company messed up and didn't deliver my proper order. This is the worst customer service experience I have had in years. The delivery person couldn't even bring himself to say "sorry" for this. Unreal. I have given the Roseville Sarpinos a lot of business and think it is an absolute joke to be treated like this. I am glad you have plenty of competition in the area as I will NEVER do business with your company again.
Don't order extra cheese. They only give the normal amount.
I discovered Sarpino's and the Buffalo Ranch Pizza about two years ago at the St Louis Park store and have enjoyed it usually about 2-3 times per month ever since. Tonight I was close to and used the Eden Prairie Store and was GREATLY disappointed. VERY different taste - different cheese not even one pepper per slice, slices weren't even cut all the way through and a marinara dipping sauce rather than the usual ranch dipping sauce. Needless to say I will not go back there and will stick to the St Louis Park store as it makes me shy to try any other Sarpino's as there must not be consistency between stores.
I have to say sarpinos has some of the best pizza I have ever had, however, the leawood store is a store I will never go back to. First off by the way he did not have his uniform tucked in and hat to the side I'm going to assume is a manager or gm was yelling at his employees when he could and it didn't look like a fun place to work. There was also another employee I believe another manager by the way he was telling everyone what to do came back from a delivery smelling like smoke, dropped his bag and ran in the back. When he came back in he had the odor of a person who smoked a pack. Now if these are some of the people you put in high rankings then I will take my business elsewhere because they should be leading by example. Other than that I do enjoy the homemade tasting pizza.